Do you need more effective business systems-- or help with a special project-- so you can focus on what you love doing?


Possibly you're concerned about your business because you don't have the internal structures to operate efficiently and effectively. Or you just can’t find the time to tackle that big project. The result? Overwhelm, dropping the ball, forgetting why you love doing what you do in the first place.

The answer is simple: get support, systems & tools that work.

I'm a global thinker with nuts and bolts practicality who will support you in solving your operational challenges and manage any project, large or small.

Startups and growth organizations are my passion:
• Early in my career I founded a garment manufacturing company,
• I was on the team that started Seventh Generation, and grew it from 5 to 150 employees
• worked with the original team that launched the Good News Garage in Vermont (now throughout New England)
• most recently was the Director of Operations at Local Motion.

Get in touch! Working together is powerful.

Contact

Charlene Wallace
(802) 551-1819
charlenewpmp at gmail.com
Burlington, Vermont
Click here to see my resume

Charlene has always impressed me as someone who looks at things from the "10,000 foot view" as well as the details. I've benefited from her skill at planning complex, multi-year projects; knowing when to bring in additional resources to support a team; and her willingness to learn from each experience. Don Miller, Finance Manager | Member of Local Motion's Management Team with Charlene

 

Services




Charlene is always conceiving of and implementing better ways to do things. She is someone I have often turned to both figure things out and to borrow energy to make something happen.

Project Management

Project Management

Get comprehensive project management services from someone you can trust! Relax knowing that your project will be handled professionally and on time. Projects can range from implementing a grant to setting up a new department, moving your business, developing your budget, handling a hiring crush… and more. From establishing the project budget to implementation, providing regular project updates and handling external communications, you can relax—I’ve got it covered.

• Short- or long-term projects
• Certified Project Management Professional by the Project Management Institute

Business Systems & Workflow

Workflow

You can feel more productive and efficient! I'm a global thinker with nuts and bolts practicality who will support you in solving your operational challenges.

• Stay on top of priorities
• Improve timeliness in responses to customers and clients
• Organize project tracking
• Keep your team moving forward together
• Get a handle on budgeting and finances
• Focus on what in your business brings the most value

Management: By-the-Hour, or By-the-Job

Management-for-Hire

Working on key projects gives me a unique view into an organization. I’m a resource for managers who need an outside perspective, and I can supplement the skills of your team.

My references can tell you about my leadership and people skills, my talent as a manager, and my ability to respond to newly emerging situations with agility-- being ‘light on my feet’. I can:

Provide critical expertise (human resources services, for example) that a small organization can’t afford in a year-round, full-time position
Offer an outside perspective to your management team
Fill in as interim Operations Manager, Administrative Officer, or Executive Director

Startups, Growth, & Expansion

Startups & New Programs

It’s exciting to be growing rapidly or starting up a new program or business. And there’s a lot to think about! Planning is the key. Whether you need regular check-ins to keep you on track, want to hand over specific tasks and projects for me to complete for you, or would simply like to brainstorm what’s needed, get in touch to find out how working with me will make it easier.

Hiring your team
Establishing community connections
Planning workflow & roles

Human Resources

Human Resources

Need hiring and recruitment services? Get support with writing job descriptions, convening interview teams, and checking references. Want to take a fresh look at your employee evaluation process, refresh personnel policies that are old and tired, or get creative with expanding staff benefits? Or perhaps it’s time to clarify employee roles, responsibilities, and your organizational structure. Let’s talk.

Financial Management

Financial Managment

With 30 years’ experience managing businesses and non-profits, I’ve developed extensive financial management expertise. Need a better budget? More efficient bookkeeping and tracking systems? Let’s take a look at how to streamline and improve this critical part of your business.

• Developing and tracking budgets
Financial reporting to Managers and the Board of Directors
Improving efficiency of financial systems

 

 

 

 

Client Testimonials

  • Charlene is always conceiving of and implementing better ways to do things. She is someone I have often turned to both figure things out and to borrow energy to make something happen.


    Sharon Muellers, Vermont Dept of Health | Member of Seventh Generation Management Team with Charlene
  • Charlene has always impressed me as someone who looks at things from the “10,000 foot view” as well as the details. I’ve benefited from her skill at planning complex, multi-year projects; knowing when to bring in additional resources to support a team; and her willingness to learn from each experience.

    Don Miller, Finance Manager | Member of Local Motion's Management Team with Charlene
  • I attribute my success with the Good News Garage because I stood on the shoulders of Charlene Wallace. She will surpass your expectations.




    Hal Colston, Director, Partnership for Change | Founder & Former Director of Good News Garage
  • Charlene is a natural problem solver, combining a highly optimistic mindset, creativity and diligence; all things are possible with that mix.




    Sharon Muellers, Vermont Dept of Health | Member of Seventh Generation Management Team with Charlene

  • Ms. Wallace's excellent communication skills are attributable to her ability to think at the concept level as well as the detail level. Her work skills and work ethics are underscored by professionalism that brings focus and clarity to tasks undertaken.


    Hal Colston, Director, Partnership for Change | Founder & Former Director of Good News Garage

 

Get In Touch.

Contact me for an initial consultation and find out how your business can be exciting and productive.

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